Protecting your privacy and personal data is important to us. This Privacy Policy explains what personal data we collect through amplituda.hr, why and how we process it, how long we retain it and what rights you have regarding your personal data.
We process personal data in accordance with Regulation (EU) 2016/679 – the General Data Protection Regulation (GDPR), the Croatian Act on the Implementation of the General Data Protection Regulation and other applicable Croatian and European Union legislation.
Data Controller
The controller responsible for processing personal data is:
Amplituda d.o.o.
Rakarska 18A
10410 Velika Gorica
Croatia
VAT/OIB: 81530259462
E-mail: amplituda@amplituda.hr
For any questions concerning the processing or protection of your personal data, you can contact us using the e-mail address above or through our contact page.
What personal data do we collect?
Depending on how you use our website, we may process the following categories of data:
We do not ask you to provide special categories of personal data through this website, such as information concerning health, political opinions, religious beliefs or other sensitive personal information.
Contact forms and communication
When you contact us through a contact form or by e-mail, we process the information you provide in order to respond to your enquiry, provide the requested information, prepare an offer or take other steps relating to a potential or existing business relationship.
Information collected through a contact form may include:
The legal basis for processing depends on the nature of your request. It may include taking steps at your request prior to entering into a contract, performance of a contract, our legitimate interest in conducting business communication or, where applicable, your consent.
We will not use the information for purposes unrelated to the purpose for which you provided it unless another appropriate legal basis applies.
Server log files
When you access our website, the web server may automatically record certain technical information, including:
This information is primarily used to maintain the technical functionality, stability and security of the website, diagnose technical problems and protect the website against unauthorised or malicious activity.
Cookies
Our website uses cookies and similar technologies required for its operation. Depending on your choices, functional, analytical or other cookies may also be used.
Cookies that are not strictly necessary for the operation of the website are used in accordance with the preferences you select through our consent management system.
Detailed information about the types of cookies we use, their purposes, duration and available controls can be found in our Cookies Information.
You can change your cookie preferences at any time using the consent management controls available on the website.
Purposes and legal bases for processing
We may process personal data for the following purposes:
Responding to enquiries and business communication
We process information to respond to messages, provide information or quotations and communicate with you regarding our services.
Entering into and performing a contractual relationship
Where communication results in a business relationship, certain personal data may be processed in order to prepare, enter into and perform a contract and fulfil related obligations.
Compliance with legal obligations
We may be required to process and retain certain information under applicable tax, accounting, commercial or other legislation.
Website security and technical operation
Technical information may be processed to protect the website and IT infrastructure, prevent misuse and diagnose technical problems.
Cookies and related technologies
Where consent is required for a particular type of cookie or related technology, the relevant data is processed only after you have provided your consent. You may withdraw your consent at any time.
How long do we retain personal data?
We retain personal data only for as long as necessary for the purpose for which it was collected.
Information relating to business communication is retained for the period required to resolve the enquiry and, where applicable, for subsequent business communication.
Where a contractual relationship is established, certain information may be retained for the duration of the business relationship and afterwards for as long as required by applicable law or as necessary for the establishment, exercise or defence of legal claims.
Technical information and server logs are retained only for the period necessary for system security, administration and technical maintenance, unless longer retention is required to investigate a security incident or comply with a legal obligation.
Recipients of personal data
We do not sell personal data or disclose it to third parties for their own marketing purposes.
Where necessary for the provision of a service or the operation of our business, personal data may be accessible to trusted service providers performing technical or business functions on our behalf, such as hosting providers, IT support providers or other infrastructure providers.
Such providers may process personal data only to the extent necessary to provide the contracted service and are subject to appropriate data protection and confidentiality obligations.
Personal data may also be disclosed to competent public authorities, regulatory bodies, courts or other authorities where required by law or pursuant to a valid legal request.
Transfers outside the European Economic Area
If any services or technologies we use involve the transfer of personal data outside the European Economic Area, such transfers will take place only where an appropriate legal basis exists and safeguards required under the GDPR are applied.
Further information about third-party technologies that may be used through our website is available in our Cookies Information.
Security of personal data
We apply appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction.
Access to personal data is limited to persons and service providers who require such access in order to perform their respective duties.
Your rights
Subject to the conditions set out in the GDPR, you may exercise:
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, contact us at amplituda@amplituda.hr.
To protect your personal data, we may request additional information where reasonably necessary to verify the identity of the person submitting the request.
Right to lodge a complaint
If you believe that your personal data is being processed in breach of applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority in Croatia:
Croatian Personal Data Protection Agency (AZOP)
Zagreb, Croatia
www.azop.hr
You are also welcome to contact us first so that we can try to clarify and resolve your concern.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or applicable legislation.
The current version will always be available on this page.
Last updated: 24 August 2026